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Jcink.com Forums > Bug Reports > Missing Private Messages


Posted by: KayDrew Nov 20 2017, 09:59 PM
I have a weird issue. In my admin account, it says I have 31 messages in my inbox (out of the 50). I can only see 5. What is going on? How do I find my messages? I can provide a secreenshot if need be.

Posted by: John Nov 20 2017, 10:10 PM
The missing messages are probably from accounts that have been deleted. This is a known bug from a while back. If you are looking for a specific message we might be able to pull it up for you. Another possibility is just an incorrect message count by the system, we can ensure the count is correct with a board link and account having the problem.

Posted by: KayDrew Nov 20 2017, 10:27 PM
QUOTE (John @ Nov 20 2017, 10:10 PM)
The missing messages are probably from accounts that have been deleted. This is a known bug from a while back. If you are looking for a specific message we might be able to pull it up for you. Another possibility is just an incorrect message count by the system, we can ensure the count is correct with a board link and account having the problem.



Hi John,


I'm not. I just was worried about reaching my max for messages. This is the site: http://morethanstories.jcink.net/index.php?act=idx. The account is Quill. http://files.b1.jcink.com/html/emoticons/smile.gif Thanks for the help!

Posted by: John Nov 20 2017, 11:04 PM
As an admin, you can adjust your groups max messages amount. I would increase that to something like 1000 or 9999 for admins.

Posted by: KayDrew Jan 1 2018, 02:16 PM
Thanks for the advice!

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