Support Rules and Guidelines

Hello. I am not sure if this is a bug per se or what the issue might be. So if this is in the wrong place I would appreciate being directed. I thought it was my current skin but after testing the problem with an entirely new skin I was having the same problem.

The problem I am having is that the reCAPTCHA human verification is failing. Every time. For every guest. Including myself when I log off to test it. Is this a problem that every board is having or just me? Because I have not run into this issue on any other board except mine. Is the problem with me? And how can I resolve it.

Here is a screenshot of the message I get.

Screenshot

Thank you.
~Miss Red

This post has been edited by Miss Red: Apr 10 2018, 03:58 PM

This is a problem with just your board or perhaps browser; and is not a bug. Most likely the reason for this is a broken form tag somewhere. Please link your board.

This is my board right here. I don't see how it would be my browser. I use the same browser for everything and it is not a problem on any other board.

This post has been edited by Miss Red: Apr 10 2018, 09:10 PM

The forum rules look like they have broken tags. A broken div tag is known to cause this issue. Try to remove the forum rules text temporarily for that section and see if it resolves it. It would also explain why it doesn't work on a different skin -- since the issue seems related to the rules html. If removing them fixes the issue -- check for unclosed div tags in the rules.

I think that worked....thank you very much for your assistance.

No problem, I'm happy this is resolved.

This topic has been solved. If you need anymore help please post a new thread. Thanks for choosing Jcink services.